Cookie Policy

What are Cookies ?

Cookies are small data files which are placed on your computer or hand held device when you visit certain pages on websites. Cookies can't harm your computer. Some are essential, for example when putting items in your basket to place orders on our website while some are not essential but are used to enhance the user experience of the website. They allow us to:

  • obtain statistical data regarding audience size and usage pattern,
  • store information about your preferences,
  • allow us to customise the website to your interests and deliver a high quality user experience,
  • improve user experience and to allow the website to recognise you when you return.

We do not use cookies to collect or record information on users’ name, address or other contact details. This is generally considered standard practice for most, if not all websites.

The cookies when you access this website are set by us, our suppliers, partners and other third parties to help deliver a high-quality website and on-line shopping experience, in other words to show you different products and services based on what you appear to be interested in. If you'd like to learn more about cookies in general then visit www.aboutcookies.org, or alternatively if you’d like to opt out, please go to the Network Advertising Initiative website. This will open a new browser window, please note that we are not responsible for the content of any external websites referred to from our site.

Please find below a list of the main cookies we use across our site:

STRICTLY NECESSARY COOKIES

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Cookies Used

Cookie Purpose
CART The association with your shopping cart
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly
COMPARE The items that you have in the Compare Products list
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store
CUSTOMER _AUTH An indicator if you are currently logged into the store
CUSTOMER_INFO An encrypted version of the customer group you belong to
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not
FRONTEND You sesssion ID on the server
GUEST-VIEW Allows guests to edit their orders
LAST_CATEGORY The last category you visited
LAST_PRODUCT The most recent product you have viewed
NEWMESSAGE Indicates whether a new message has been received
NO_CACHE Indicates whether it is allowed to use cache
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any Ryman polls you have recently voted in
POLLN Information on what Ryman polls you have voted on
RECENTLYCOMPARED The items that you have recently compared
STF Information on products you have emailed to friends
STORE The store view or language you have selected
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies
VIEWED_PRODUCT_IDS The products that you have recently viewed
WISHLIST An encrypted list of products added to your Wishlist
WISHLIST_CNT The number of items in your Wishlist
VATDISPLAY Whether price should be displayed inc/exc tax
FRONTEND_CID Secure cookie to prevent MITM attack
LAST_STORE Store_code of last visited page (used only when local storage unavailable)
BASKET_CONTENTS Basket contents json (used only when local storage unavailable)
NEW Whether is a new/recurring visitor (used only when local storage unavailable)

THIRD PARTY COOKIES

The below active cookies are not directly related to Ryman, but are key to enabling us to offer you an improved experience and to also improve the performance of our site. If you wish to find out more, you can visit the website of each third party and view their privacy policy. In each case, we have supplied a link to the third party for further information – all will open in a new window, but please note that we cannot be responsible for the content of external websites.

Cookies Used

Third Party Cookie Purpose
Google Analytics _ga
_dc_gtm_UA-40492181-4
Ometria ometria
Bloomreach _br_uid_2
BazaarVoice bv_user_id, BVSID, BVID
Affiliate Window www.dwin1.com
Criteo dis.criteo.com, dis.eu.criteo.com, sslwidget.criteo.com, static.criteo.net
Facebook connect.facebook.net, www.facebook.com
YouTube VISITOR_INFO1_LIVE, PREF, GPS, YSC
New Relic bam.nr-data.net, js-agent.newrelic.com
Nosto 2c.cId, 2c.dId, 2c.dc

Cookies and Other Similar Technologies used

Cookies are not the only way to recognise or track visitors to a website.  We or our selected third parties may use other, similar technologies from time to time, like web beacons (sometimes called "tracking pixels", "clear gifs", “pixel tags” and “single pixel gifs”).  These are tiny graphics files that contain a unique identifier that enable us to recognise when someone has visited our Websites or opened an e-mail that we have sent them.  This allows us, for example, to monitor the traffic patterns of users from one page within our Websites to another, to deliver or communicate with cookies, to understand whether you have come to our Websites from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of e-mail marketing campaigns.  In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning. 

Our Cookies and other tracking technologies (above) also allow us to hold selections in a shopping cart when a user leaves the Web Site without checking out, track an order, track an order number/value or track purchases through the website.

Cookie Management

To add products to your basket and purchase from our website you will need to have cookies enabled within your browser settings. If cookies aren't enabled on your computer it will mean that your shopping experience on our website will be limited to browsing and researching.

TO ENABLE COOKIES

Once you have identified your browser follow the instructions below to check and change the options. This list shows commonly used browsers, for all other browsers we would recommend you consult your documentation or the browsers online help files.

Chrome logoChrome logo

Chrome

1. At the top right, click More and then Settings.

2. At the bottom, click Advanced.

3. Under 'Privacy and security', click Content settings.

4. Click Cookies. Next to 'Blocked,' turn on the switch.

Edge logoEdge logo

Microsoft Edge

1. Click on the More actions button on the toolbar, and select Settings.

2. Search for View advanced settings and click on it

3. Under Cookies section, select 'Don't block cookies'.

4. Restart Edge

Firefox logoFirefox logo

Firefox

1. Click the menu button and choose Preferences.

2. Select the Privacy & Security panel and go to the History section.

3. In the drop-down menu next to 'Firefox will', choose 'Use custom settings for history'.

4. Check 'Accept cookies from websites' to enable cookies.

5. Close the about:preferences page. Any changes you've made will automatically be saved.

Opera logoOpera logo

Opera

1. Open Opera browser and go to Browser Settings.

2. In settings choose Privacy & security tab.

3. Scroll down to the Cookies section and choose checkbox 'Allow local data to be set (recommended)'

4. Restart Opera

Safari logoSafari logo

Safari

1. Launch Safari and click the “Safari” menu icon in the top left-hand corner.

2. Click Preferences and select the Privacy tab from the top menu.

3. Next to the heading “Cookies and website data, make sure that 'Block all cookies' is unchecked.

Sharing Tools

On our site we have a number of sharing tools which allow you to share our content with your friends via social networks including Facebook and Twitter. When you do this you may be sent cookies from these websites. As these are external sites we cannot and do not control the setting of these cookies. We recommend you check the third-party websites for more information about their cookies and how to manage them.

Ryman Privacy Policy

Ryman is committed to respecting your privacy and correctly protecting and managing any personal information you share with us. We try our best to make sure we are honest and clear about your privacy when using our website. For further information on our privacy and security policy please click here.

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